Terms of Service

Last updated: 21 March 2026

1. Agreement

By installing or using Smart Notes ("the App"), you agree to these Terms of Service. The App is provided by Untapped B.V., a company registered in the Netherlands ("we", "us", "our").

2. Description of service

Smart Notes is a Shopify application that enables merchants to create, manage, search, and export rich text notes attached to Shopify orders, customers, and products.

3. Eligibility

You must have an active Shopify store and agree to Shopify's Terms of Service to use Smart Notes. You must be at least 18 years old and authorized to enter into agreements on behalf of your business.

4. Free trial and subscription

Smart Notes offers a 30-day free trial with no credit card required. After the trial period:

5. Acceptable use

You agree to use Smart Notes only for lawful purposes and in accordance with these Terms. You must not:

6. Your data

You retain ownership of all note content you create using Smart Notes. We do not claim any intellectual property rights over your content. See our Privacy Policy for details on how we handle your data.

7. Service availability

We aim to maintain high availability of Smart Notes but do not guarantee uninterrupted service. We reserve the right to perform maintenance, which may result in temporary unavailability. We will provide advance notice for planned maintenance where possible.

8. Limitation of liability

To the maximum extent permitted by applicable law, Untapped B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the App. Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid us in the three months preceding the claim.

9. Disclaimer of warranties

Smart Notes is provided "as is" without warranties of any kind, express or implied. We do not warrant that the App will be error-free, uninterrupted, or meet your specific requirements.

10. Termination

You may terminate your use of Smart Notes at any time by uninstalling the App from your Shopify store. We may suspend or terminate your access if you violate these Terms. Upon termination, your data will be deleted in accordance with our Privacy Policy.

11. Changes to terms

We may update these Terms from time to time. We will notify you of significant changes through the App or by email. Continued use of Smart Notes after changes constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of the Netherlands. Any disputes shall be resolved in the courts of Rotterdam, Netherlands.

13. Contact

For questions about these Terms, contact us at:
info@untapped.nl
Untapped B.V., Rotterdam, Netherlands